Quick answers for Solomon Security customers. If you don’t see your question here, call or email us and our team will help.
How do I access my security system?
Refer to the instructions provided during installation for your system’s login details and access information.
How can I view my security cameras remotely?
If your system supports remote viewing, use the designated app or platform configured during installation.
What should I do if my cameras go offline?
Check your internet connection and power supply first. If the issue persists, contact Solomon Security for assistance.
What if I forget my login information?
Contact our team for guidance on recovering access to your system.
Who should I contact if my system isn’t working properly?
Reach out to Solomon Security so our team can help troubleshoot the issue and determine the next steps.
How do I request service or technical support?
Contact us using the information below. Please have your property address and a description of the issue ready.
Need Assistance?
Solomon Security
Phone: 469-809-6009
Email: sales@solomonsecuritytx.com